For law firms

A receptionist who's discreet, professional, and never on holiday.

Ilikoi answers every call into your firm: new client enquiries, conveyancing updates, hearing schedule changes. Triages by matter type, books consultations, sounds appropriately serious.

Book a free demo → Hear how it sounds →
Where the calls go missing

Three reasons law firms miss calls.

New client value

First contact often becomes the case.

A new conveyancing enquiry is worth $1,200+. A divorce instruction, several thousand. The firm that picks up first and sounds calm and competent gets the work.

Fee-earner time

Solicitors shouldn't be answering the phone.

Every minute a fee-earner spends on a routine call is a minute not billed. Ilikoi takes the routine, escalates only what matters.

Out of hours

Personal calls happen out of hours.

Family law, criminal defense, urgent matters, clients ring when they're worried, not when you're open. Ilikoi answers calmly, takes the details, escalates if urgent.

How it works for law firms

What it handles for you.

Matter-type routing

Conveyancing to the property team, family to the family team, commercial to the partners. No mis-routes.

Conflict-check intake

Captures parties' names at intake so your team can run conflict checks before calling back.

Confidentiality first

Calls are handled with appropriate discretion. Sensitive matters never read out in front of a busy reception.

Books into Google Calendar

Every booking lands straight in your Google Calendar, so you see it on your phone the moment it is made.

After-hours escalation

Urgent criminal or family matters can be flagged for a partner's mobile out of hours; routine matters go on the queue for the morning.

Example call

A typical call, start to finish.

RING, RING
Ilikoi
Good afternoon, Hawthorn & Hale Solicitors.
Caller
Hello, I'm thinking of getting a divorce, I don't really know where to start.
Ilikoi
I'm sorry to hear you're going through this. We can absolutely help. Mary handles our family work and offers a free 30-minute introductory call to talk through your options.
Caller
OK, that would be helpful.
Ilikoi
She has Wednesday at 11am or Friday at 3pm. Which would suit?
Caller
Friday afternoon.
Ilikoi
Booked. Can I take your name and a number where Mary can reach you discreetly?

Hear it answer calls for your firm.

We set up a receptionist trained on your business, send you a number, and you call into it like a customer would. Five minutes. No pitch deck. If you don't love it, we'll never bother you again.

Book a free demo →
Enterprise-grade infrastructure
Built on established, audited providers. Data processing agreement available on request.
Privacy-first design
No call audio stored. Full sub-processor list published and available on request.
Caller consent built in
Every caller is told they're speaking to an AI assistant at the start of the call. No silent recording.
No contract, cancel any time
No contract. Cancel any time.