Ilikoi answers every call into your practice — routine bookings, prescription refills, anxious owners at 10pm. Triages emergencies to your on-call vet. Books straight into your calendar. Sounds reassuring under pressure.
Most vets pay an out-of-hours service that's expensive, off-brand, and doesn't know your patients. Ilikoi triages the urgency, transfers true emergencies straight to your on-call vet, and books non-urgent cases for the morning.
"What time does the surgery open?" "Do I need to fast my cat?" "Can I get a flea-treatment refill?" Reception spends half the day answering the same five questions. Ilikoi takes them all.
An owner ringing about a vomiting puppy needs a calm, clear voice and the right next step. Ilikoi handles the call professionally, gets the basics, and routes appropriately — without burning out your front desk.
Vomiting, bleeding, breathing issues, collapse — flagged immediately and routed to your on-call line. Routine queries are booked into the next available slot.
"Hi Sue, calling about Buddy?" Recognises returning clients and the animals on file, so the conversation starts where it should.
Calls owners for boosters, neuter follow-ups, and post-op checks. Books them in without the nurses chasing.
Takes the request, checks history, flags to the vet for sign-off. No more leaving voicemails at 8am.
Plugs into Provet Cloud, ezyVet, RoboVet, VetIT, or Google Calendar. We confirm on the discovery call.
We set up a receptionist trained on your practice, send you a number, and you call into it like an owner would. Five minutes. No pitch deck. If you don't love it, we'll never bother you again.
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