The most common question we get is "will it sound like a robot?" The shortest answer is no. The better answer is to listen.
The receptionist recognises Sarah from her phone number, knows she usually books with Daniella, finds the next 4-hour slot, and confirms by SMS.
The caller asks for a quote, hours, and whether the practice takes their insurance. The receptionist answers from the knowledge base and books a consultation.
The receptionist triages the urgency, recognises the case as out-of-hours emergency, and transfers straight to the on-call vet's mobile.
The receptionist takes the customer's address, asks two qualifying questions, and books a site survey for tomorrow morning.
Want to hear it answer your calls? Book a free demo — we'll set up a receptionist trained on your business and give you a number to call into, like a real customer would.