Ilikoi answers every call into your firm — new client enquiries, conveyancing updates, hearing schedule changes. Triages by matter type, books consultations, sounds appropriately serious.
A new conveyancing enquiry is worth £1,200+. A divorce instruction, several thousand. The firm that picks up first and sounds calm and competent gets the work.
Every minute a fee-earner spends on a routine call is a minute not billed. Ilikoi takes the routine, escalates only what matters.
Family law, criminal defence, urgent matters — clients ring when they're worried, not when you're open. Ilikoi answers calmly, takes the details, escalates if urgent.
Conveyancing to the property team, family to the family team, commercial to the partners. No mis-routes.
Captures parties' names at intake so your team can run conflict checks before calling back.
Calls are handled with appropriate discretion. Sensitive matters never read out in front of a busy reception.
Plugs into LEAP, Clio, Actionstep, Practice Evolve, or Google Calendar.
Urgent criminal or family matters can be flagged for a partner's mobile out of hours; routine matters go on the queue for the morning.
We set up a receptionist trained on your business, send you a number, and you call into it like a customer would. Five minutes. No pitch deck. If you don't love it, we'll never bother you again.
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